You’ve probably heard by now: Bitcoin is the future. Wouldn’t you like to be a part of it?
Meet Casa, the secure home for your bitcoin. We’re the leading provider of Bitcoin self-custody solutions, the ultimate blend of security, privacy, and control. Our team combines deep security expertise, human-focused design, and exceptional customer service to empower our clients and build lifelong relationships.
As a Client Advisor, you will work directly with our Premium Clients, developing trusted relationships from the moment they sign up with Casa. You’ll help them understand our products, initialize their secure Bitcoin wallets, assist with service requests, and act as a steady and supportive guide throughout their Casa journey. Your expertise and confidence will grant them the courage to take full advantage of Bitcoin, while your professionalism and attention to detail will instill trust and peace of mind at every interaction.
Clients are at the center of Casa’s business, and Client Advisors (CA) play a key role within the company. CA's are expected to provide feedback and offer suggestions on initiatives within the Client Services organization and serve as the voice of the client in discussions with our product, marketing, sales, and business teams.
The salary range for this role is: $75,000-$80,000 USD
At Casa, our mission is empowering individuals to secure their digital sovereignty, and we empower our employees to do their best work.
Ownership. Bitcoin is the beginning of a future you can truly own, and at Casa, everyone has a role. We offer equity opportunities so our employees can benefit from what we are building together.
Community. Inclusivity is important to us. We value each other and our contributions. Our team, known as the Casa Space Fleet, brings out the best in everyone while having plenty of fun along the way.
Rest and Relaxation. We believe in the power of personal time, so we offer as much flexible time as you need. We encourage you to take at least 3 weeks off a year.
Health Benefits. We provide medical coverage with FSA options, dental, vision, and access to mental health providers.
Setup for Remote Success. Our team is both decentralized and effective. We reimburse up to $400 for anything you need to set up your home office.
Investment Avenues. We partner with resources so you can invest a portion of your paycheck in bitcoin, and we also have the more traditional 401(k) option.
Maternity/Paternity Leave. We provide 12 weeks for maternity / 4 weeks for paternity.
*As Casa is a fully remote company hiring candidates around the world, our perks and benefit packages may adjust based on your location
Casa is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.